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Marketing Engagement Manager, US
Job Type: Part-time
Location: Remote (North America)
Req. ID: 1005-202104
Job Description
Our US-based Engagement Managers are strategic leaders who build and guide high-performing teams with diverse marketing expertise (e.g., Content Marketing, Digital Marketing, Web Design). They foster a collaborative environment where internal and client-side teams work seamlessly to achieve measurable marketing goals.
Responsibilities
The Engagement Manager is accountable for managing all aspects of the day-to-day activities of a marketing engagement, internal or external, including but not limited to:
Lead & Manage Client Engagements:
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Develop and implement comprehensive marketing engagement strategies aligned with client goals.
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Secure the right internal talent to deliver exceptional project results.
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Oversee all project activities, ensuring deliverables are met or exceeded, on time, and within budget.
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Foster a positive and growth-oriented environment for assigned staff, providing ongoing coaching and development opportunities.
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Manage client relationships, proactively addressing requests, concerns, and exceeding expectations.
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Conduct regular project reviews with clients, keeping them informed and gathering valuable feedback.
Drive Project Success:
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Translate client needs and contract deliverables into actionable work plans for the team.
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Implement effective project management methodologies and tools to ensure smooth execution.
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Establish clear metrics and dashboards to track progress and measure project success.
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Manage the marketing engagement budget effectively, optimizing resources for maximum return on investment (ROI).
Champion Aspiration Marketing:
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Promote and embody the agency's values, policies, and best practices across all client interactions.
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Leverage internal and external training opportunities to enhance team capabilities and stay ahead of industry trends.
Requirements
Core Qualifications:
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Client Champion: A demonstrated passion for building strong relationships and exceeding client expectations.
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Strategic Thinker: Experience developing and managing client engagement strategies aligned with overall business goals.
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Marketing Savvy: A solid understanding of core marketing principles and best practices across various channels.
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Tech-Adept: Proficiency in Google Workspace and a working knowledge of marketing automation tools (e.g., HubSpot, CRM, CMS).
Communication & Collaboration:
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Clear Communicator: Excellent written and verbal communication skills to effectively present ideas, manage expectations, and build trust with clients and internal teams.
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Diversity Champion: The ability to communicate and collaborate effectively with diverse clients and colleagues.
Success Traits:
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Results-driven: A strong track record of delivering measurable results and exceeding client goals.
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Adaptable & Thriving: The ability to work effectively in a fast-paced, dynamic environment with varying priorities.
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Lifelong Learner: A continuous learner who desires to stay updated on the latest marketing trends and technologies.
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Stress Management: Managing stress effectively and prioritizing tasks under pressure.
Additional Considerations:
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Bachelor's or Master's degree in a relevant field (Marketing, Communications, etc.) is a plus.
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Remote work capability with access to reliable internet, computer, and video conferencing equipment is essential.
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Experience working in a marketing agency environment is preferred.
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Start-up experience is a valuable asset.