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Marketing Engagement Manager, US

  • Job Type: Part-time
  • Location: Remote (North America)
  • Req. ID: 1005-202104

Job Description

Our US-based Engagement Managers are strategic leaders who build and guide high-performing teams with diverse marketing expertise (e.g., Content Marketing, Digital Marketing, Web Design). They foster a collaborative environment where internal and client-side teams work seamlessly to achieve measurable marketing goals.



The Engagement Manager is accountable for managing all aspects of the day-to-day activities of a marketing engagement, internal or external, including but not limited to:

Lead & Manage Client Engagements:
  • Develop and implement comprehensive marketing engagement strategies aligned with client goals.

  • Secure the right internal talent to deliver exceptional project results.

  • Oversee all project activities, ensuring deliverables are met or exceeded, on time, and within budget.

  • Foster a positive and growth-oriented environment for assigned staff, providing ongoing coaching and development opportunities.

  • Manage client relationships, proactively addressing requests, concerns, and exceeding expectations.

  • Conduct regular project reviews with clients, keeping them informed and gathering valuable feedback.

Drive Project Success:
  • Translate client needs and contract deliverables into actionable work plans for the team.

  • Implement effective project management methodologies and tools to ensure smooth execution.

  • Establish clear metrics and dashboards to track progress and measure project success.

  • Manage the marketing engagement budget effectively, optimizing resources for maximum return on investment (ROI).

Champion Aspiration Marketing:
  • Promote and embody the agency's values, policies, and best practices across all client interactions.

  • Leverage internal and external training opportunities to enhance team capabilities and stay ahead of industry trends.



Core Qualifications:
  • Client Champion: A demonstrated passion for building strong relationships and exceeding client expectations.

  • Strategic Thinker: Experience developing and managing client engagement strategies aligned with overall business goals.

  • Marketing Savvy: A solid understanding of core marketing principles and best practices across various channels.

  • Tech-Adept: Proficiency in Google Workspace and a working knowledge of marketing automation tools (e.g., HubSpot, CRM, CMS).

Communication & Collaboration:
  • Clear Communicator: Excellent written and verbal communication skills to effectively present ideas, manage expectations, and build trust with clients and internal teams.

  • Diversity Champion: The ability to communicate and collaborate effectively with diverse clients and colleagues.

Success Traits:
  • Results-driven: A strong track record of delivering measurable results and exceeding client goals.

  • Adaptable & Thriving: The ability to work effectively in a fast-paced, dynamic environment with varying priorities.

  • Lifelong Learner: A continuous learner who desires to stay updated on the latest marketing trends and technologies.

  • Stress Management: Managing stress effectively and prioritizing tasks under pressure.

Additional Considerations:
  • Bachelor's or Master's degree in a relevant field (Marketing, Communications, etc.) is a plus.

  • Remote work capability with access to reliable internet, computer, and video conferencing equipment is essential.

  • Experience working in a marketing agency environment is preferred.

  • Start-up experience is a valuable asset.

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