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Marketing Engagement Manager, US

  • Job Type: Full-time
  • Location: Remote (North America)
  • Req. ID: 1005-202104

Job Description

Our US-based marketing engagement managers often lead teams with 2-3 team members from different disciplines, e.g., Content Marketing, Digital Marketing, and Web Design and is successfully interacting with client team members to achieve tangible marketing results.

Responsibilities

The Engagement Manager has accountability for managing all aspects of the day-to-day activities of a marketing engagement, internal or external, including but not limited to:

  • Track and manage contract/project deliverables, ensure that all committed deliverables are met or exceeded, on time and within budget
  • Secure appropriate project staffing to
    • Deliver against the project deliverables
    • Create growth opportunities for all staff involved
    • Manage staff assignments within the project plan and Aspiration Marketing people policies
  • Manage all assigned project staff, establish appropriate expectations, provide ongoing management, leadership, timely coaching, and feedback
  • Manage the marketing engagement strategy
  • Manage and monitor the marketing engagement budget
  • Addressing client requests and concerns
  • Create/leverage training opportunities on and off the project
  • Complete project staff performance reviews 
  • Passionate about working with customers 
  • Manage all client interactions
  • Promote and role model Aspiration Marketing values, policies, and best practices
Key Activities
  • Convert contract deliverables into effective work assignments for project staff
  • Implement effective project starts, leaving “knock-your-socks-off first impressions”
  • Set up and conduct regular project reviews with key customer contacts
  • Define and implement project management best practices and tools for the planning and execution of projects
  • Define metrics/dashboard to measure project success
  • Create win opportunities for assigned staff

Requirements

  • Demonstrated Project Management experience 
  • Excellent verbal and written communication skills
  • Strong desire to learn, along with a professional drive
  • Initial understanding of different marketing techniques
  • Working knowledge of Google Workspace
  • Knowledge of CMS/CRM/Marketing automation tools, e.g., HubSpot, Salesforce 
  • Initial familiarity with marketing software and online applications (e.g., HubSpot, CMS, CRM tools, online analytics )
  • Passion for making a measurable difference
  • Passion for working with clients
  • Ability to work in a changing, challenging, and fast-paced environment with varying stress levels
  • Ability to communicate effectively with a diverse membership and employee group
  • Result-oriented
  • Related BS or Masters degree
  • Ability to work remotely, e.g., internet connectivity, computer/phone for video conferences
  • Start-up experience is a plus
  • Agency experience.  

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